The City & Guilds International Vocational Qualifications in IT

A diploma in IT Systems Support will help learners explore areas where they already have some basic knowledge and want to develop their skills.

To achieve the qualification, learners must take a total of 4 units.

At least 2 of these optional units must be at the level of the qualification and from the Systems Support group of options, the qualification covers:

  • maintaining equipment and systems
  • customer care
  • installing, configuring and maintaining hardware and software
  • systems testing
  • working to industry standard repair procedures.

IVQ Diploma in IT Systems Support 
To achieve full certification, learners must complete a total of 4 units.

Core units

  • 402 Customer support provision 2 (PA)
  • 403 Install and configure ICT equipment and operating systems (PA)*
  • 405 Testing ICT systems 2 (PA)
  • 408 Install, configure and test ICT Networks (PA)

On completion of this qualification, candidates may progress into employment or to the following City & Guilds qualifications:

  • City & Guilds IVQ Advanced Diploma in IT Systems Support

Aim of the qualification

This qualification was developed to keep pace with the fast-changing information in the technology sector and for candidates who

  • want to install and support ICT systems
  • career progression within the Information and Communication Technology (ICT) industry

The aims of this qualification are to:

  • meet the needs of candidates who work or want to work as systems support professionals in the ICT and other sectors
  • allow candidates to learn, develop and practice the skills required for employment and/or career progression in the sector

Entry Requirements

  • Minimum form 5 students,(with 2 credits in SPM) or with 1-year relevant working experience
  • All new students are required to register within a designated period. Late registration will not be considered.
  • Must attend the class 90% and pass the practical test.

Course Duration

  • 1 year (full course) to complete for diploma course

*arrangement under schedule

  • Flexible Timetable!
  • Instalment Scheme Available!
  • Can study & work simultaneously!
  • Internationally recognized qualifications!

*The college reserves the right to make any appropriate changes